Privacy Policy

Privacy Policy

Effective: November 01 2009

This Privacy Policy explains how GaneShane collects and utilizes your personal information when you use our products and services.

WHY DO WE COLLECT PERSONAL INFORMATION?

GaneShane collects personal information to improve the manner by which we operate and offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personally-identifiable information we collect from you to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy.


WHAT PERSONAL INFORMATION DO WE COLLECT?

Information that you provide when registering or creating an account, or accessing or using your account or the GaneShane products or services associated with your account, may include: name and email address; billing information; information concerning content accessed through GaneShane products or services, location information (such as zip code or postal code and country); computer configuration (such as operating system); the IP Internet (IP) address and URL of the Website that sent you to the GaneShane page; demographic information provided by you (such as gender and age, and, if applicable, content preferences and personalization information); and whether you logged into or out of aGaneShane service, or changed your password. We will not sell, rent or otherwise distribute your personally identifiable information to third parties without your consent, except as set forth below.


HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?

  •     - GaneShane understands that it is a privilege to have you as a customer and is committed to       protecting your personal information. We use the following controls to protect your personal       information:
  •     - Use of security controls to restrict access to databases housing personally identifying information;
  •     - Use of encryption for sensitive personal information, such as user passwords;
  •     - Restrict employee access to databases containing personal information and impose confidentiality       requirements upon employees who do; and


HOW DO WE USE YOUR PERSONAL INFORMATION?

GaneShane uses your personal information to:
  •     - Deliver to you GaneShane products and services, and communicate with you concerning your       account and customer service issues.
  •     - Improve our software and services by providing personalized content recommendations, language       and location customization, and/or personalized help and instructions;
  •     - Determine if you meet the minimum system requirements to use our products, and provide       information concerning compatibility and interoperability to you;
  •     - Track content accesses, for the purpose of paying royalties and license fees to third party providers,       such as record labels and other copyright holders license fees to third party providers, such as       record labels and other copyright holders and content distributors;
  •     - Ask you to participate in surveys about products, services, news and events;
  •     - Offer you product upgrades, content and services;
  •     - Provide you with news, targeted advertising, promotions, and special offers; and
  •     - Better understand how our products are used, including Web traffic patterns and what types of       content are most popular with users of our products and services.


WHEN AND HOW DO WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

GaneShane does not use your personal information for purposes incompatible with those listed above. GaneShane does not sell, rent, or share your personal information to a third party unless you consent to provide such information to a third party partner or content service.

Also, GaneShane may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on GaneShane; (d) protect and defend the rights or property of GaneShane; or (e) act in urgent circumstances to protect the personal safety of users of GaneShane products or the public at large.


GaneShane Websites and products may contain links to other Websites and products. GaneShane is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.



E-MAIL FROM GANESHANE

Generally, we send e-mail to you about our products, content and special offers. Separate GaneShane products, services and lines of business may send separate newsletters and marketing emails. We may send you e-mail about your account status or other information concerning functions, features and status of your GaneShane products and services, or to inform you about critical technical service issues relating to a GaneShane product or service.


USE OF COOKIES

Like other major Websites, we use cookies to provide you with a tailored experience when visiting our Websites and using our products. We also use cookies to understand traffic patterns on GaneShane Websites and to auto-login on subsequent visits. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us.

GaneShane does not require that you accept cookies, however, some functionality on our Websites may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your GaneShane cookie settings through preferences options in our products.



THIRD PARTY AND GOOGLE ADSENSE ADVERTISING

We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We may use Google Adsense as one of our advertising Ad networks. Google, as a third party vendor, uses cookies to serve ads on any site. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.


CHANGES TO OUR PRIVACY POLICY

We frequently revise this Privacy Policy to keep it up to date with GaneShane products, services and Web pages. "Updated" may be used to alert users to recent changes and to the date of the last update.


NO ERROR FREE PERFORMANCE

We customarily release alpha and beta versions of our products, which are further refined before the release of the final "Gold" version. Because these products are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome feedback on any privacy concerns you may have, and on how to improve our products generally, in all stages of release. GaneShane does not guarantee error-free performance under this privacy policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. GaneShane shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy.


CONTACT US ABOUT PRIVACY

If you have questions about the privacy aspects of our products or services or would like to make a complaint, please contact:

INFO AT GANESHANE DOT COM

Related Video